Last updated on: 2025/12/06
At SydeWire Vietnam (“SydeWire,” “we,” “us,” or “our”), we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website https://sydewire.vn (the “Site”).
By accessing or using our Site, you agree to the practices described in this Policy.
When you fill out a contact form or request a product information, we may collect information including:
● Name
● Email address
● Phone number
● Company name
● Job title
● Any message or inquiry submitted through the Site
Usage data is collected automatically when using the Site. Usage data may include information such as:
● Browser type and version
● Device type and operating system
● IP address
● Pages visited and time spent
● Referring website or search term
SydeWire may collect and use your personal data for the following purposes:
● To respond to inquiries and provide customer support
● To fulfill service requests or deliver contracted services
● To improve our Site functionality and user experience
● To send periodic emails, updates, or promotional messages (with your consent)
● To conduct internal research and analytics
● To comply with applicable legal or regulatory obligations
We retain personal and usage data only for as long as necessary for the purposes for which it was collected, unless we obtain your consent otherwise or as permitted by law.
By submitting personal data to SydeWire through the Website or other means, you consent to the collection, use, and disclosure of such information in accordance with this Privacy Policy and applicable laws. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
To withdraw consent, contact us at the address provided in the Contact section below.
Our Site uses cookies and similar tracking technologies to improve your browsing experience and understand user behavior. Cookies may store information such as:
● User preferences
● Session activity
● Analytics and traffic data
You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality on our Site. You can learn more about our Cookie Policy here.
SydeWire may use third-party service providers that operate in jurisdictions outside of Vietnam (such as hosting, analytics and email platforms). As a result, your personal information may be transferred to and processed in other countries, where data protection laws may be different than Vietnam.
In such cases, we take reasonable necessary steps to ensure your information is treated in accordance with this Privacy Policy.
We do not sell, or rent personal information.
We may share your data with trusted service providers who help us operate the Site, but only under strict confidentiality agreements. We may also disclose information when required by law or in the following situations:
● To comply with a legal obligation
● To protect SydeWire’s rights, safety, or property
In the event of a business transaction such as a merger or sale
We use appropriate administrative, and technical measures to protect your information from loss, misuse, unauthorized access, or disclosure. Our website uses SSL encryption to secure data during transmission.
However, no method of transmission over the internet is completely secure. We recommend that you take steps to protect your own data, such as using strong passwords and avoiding shared devices.
We may use third-party services such as:
● Website hosting providers
● Analytics tools (e.g., Google Analytics)
● Email marketing platforms
These third-party providers have their own privacy policies, and we encourage you to review them. We are not responsible for how these third-party service providers collect or use your data once you leave our Site.
You have the right to:
● Access the personal information we hold about you
● Request corrections to your information
● Withdraw consent for future communications
● Request deletion of your personal data (subject to legal obligations)
To exercise these rights, please contact us using the details provided below.
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies before submitting any personal information.
While we take reasonable measures to protect your personal information, no method of transmission or storage is completely secure. To the extent permitted by law, SydeWire Vietnam is not responsible for any direct, indirect, incidental, consequential, or punitive damages arising from unauthorized access, disclosure or misuse of your data.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, please contact us immediately so we can delete the information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Last updated” date.
